Effective Date: 1st June 2023
Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you interact with our Website, such as when you register an account, subscribe to our newsletter, or make a purchase.
1.2 Non-Personal Information: We may automatically collect non-personal information about your visit to our Website, including your IP address, browser type, device information, operating system, and browsing behaviour. This information is used to analyse trends, administer the Website, and gather demographic information about our user base as a whole.
Use of Information
2.1 Personal Information: We may use your personal information for the following purposes:
- To provide and personalise the services and content available on our Website.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process and fulfill your orders and requests.
- To send you promotional materials, newsletters, and marketing communications (you can opt-out at any time).
- To improve our Website, services, and user experience.
- To protect our rights, prevent fraud, and ensure the security of our Website and users.
2.2 Non-Personal Information
We may use non-personal information for various purposes, such as analysing trends, administering the Website, improving our services, and gathering demographic information. This information is typically aggregated and does not identify individual users.
Sharing of Information
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, and providing services to you (e.g., payment processors, shipping providers, analytics providers). These third-party service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, and ensure the safety of our users.
Cookies and Similar Technologies
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.